8h6 Privacy Policy – Your Data, Protected

1 Scope of This Policy

This Privacy Policy applies to all players who register, log in, or otherwise use the 8h6 online gaming platform. It covers the personal information collected through the 8h6 website and mobile app, and explains how that information is processed, stored, and protected.

This policy does not cover third-party websites or services that may be referenced within the platform. You should review the privacy practices of any third-party service independently before using it.

2 Information We Collect

8h6 collects personal information in two ways: information you provide directly, and information generated automatically when you use the platform.

Information you provide:

• Full legal name, date of birth, and email address provided during registration.
• Government-issued identification documents submitted as part of the KYC verification process.
• Payment channel details provided when making deposits or requesting withdrawals — such as your GCash-registered mobile number, Maya account reference, or bank account details.
• Communications you send to the 8h6 support team, including the content of queries and any attachments.

Information collected automatically:

• Device information: device type, operating system, browser version, and screen resolution.
• Connection data: IP address, approximate location derived from IP, and internet service provider.
• Session activity: pages visited, time spent, game sessions started, bets placed, and features accessed.
• Login activity: timestamps of logins, OTP verification events, and failed login attempts.

3 How We Use Your Information

The data 8h6 collects is used to operate the platform, protect players, and comply with applicable platform security standards. We do not use your data for purposes unrelated to the services you've signed up for.

We may also use your email address to send account-related notifications such as withdrawal confirmations, security alerts, and updates to our terms or policies. These are not marketing messages — they are operational communications tied to your account.

4 KYC Verification and Identity Data

Before processing your first withdrawal, 8h6 requires identity verification through a Know Your Customer (KYC) process. This is a one-time requirement for all players and is standard practice for online gaming platforms operating responsibly.

During KYC, you will be asked to submit a valid Philippine government-issued ID. Accepted documents typically include a Philippine passport, SSS ID, UMID, PhilSys National ID, or driver's licence. The specific document must clearly show your full name, date of birth, and a photograph.

• KYC documents are reviewed by the 8h6 verification team and stored securely.
• Identity data is used solely for verification purposes — it is not shared with advertisers or unrelated third parties.
• Once KYC is completed, you will not need to repeat the process for future withdrawals unless there is a change to your account or a security concern that requires re-verification.

5 Data Sharing and Third Parties

8h6 does not sell your personal data to third parties. We share data only in the limited circumstances described below:

• Payment processing: When you make a deposit or request a withdrawal, relevant transaction details are shared with your chosen payment channel — such as your bank, GCash, or Maya — to complete the transaction.
• Platform service providers: We use third-party services to help operate the 8h6 platform, including hosting infrastructure and security monitoring. These providers access data only to the extent necessary to deliver their services and are bound by confidentiality obligations.
• Legal requirements: We may disclose personal data when required to do so by applicable law, or in response to a valid legal request from a competent authority.
• Fraud and security investigations: In cases of suspected fraud, account compromise, or platform abuse, relevant data may be shared with security partners or law enforcement as necessary to protect the platform and its players.

When data is shared with third-party service providers, we require them to handle it in accordance with applicable data protection standards. We do not authorise them to use your data for their own marketing purposes.

6 How We Keep Your Data Secure

8h6 uses a combination of technical and procedural measures to protect your personal data. Security is not an afterthought here — it is built into how the platform operates at every level.

• SSL encryption: All data transmitted between your device and the 8h6 platform is protected by SSL/TLS encryption, keeping your session and personal details private in transit.
• OTP verification: Login and certain account actions require one-time password confirmation sent to your registered contact, adding a second layer of protection beyond your password.
• Access controls: Internal access to player data is restricted to authorised personnel only, on a need-to-know basis.
• Account monitoring: Unusual login patterns, multiple failed attempts, and suspicious activity are flagged automatically to protect your account.
• Secure storage: Sensitive data such as KYC documents and account credentials are stored with appropriate encryption and access restrictions.

While 8h6 takes data security seriously, no system is completely immune to risk. You also play an important role in keeping your account secure — use a strong unique password, do not share your login details, and contact support immediately if you notice anything suspicious on your account.

7 Data Retention

8h6 retains personal data for as long as your account is active and for a reasonable period thereafter, in line with platform security and operational requirements. The retention periods applied to different data categories reflect how long the data is needed for its original purpose.

• Account registration data is retained for the lifetime of your account and for a defined period following account closure.
• KYC and identity verification documents are retained in accordance with standard platform security requirements.
• Transaction records are kept for an appropriate period to support any disputes or payment queries that may arise after the transaction date.
• Support communications are retained for a reasonable period to maintain context for any ongoing or follow-up queries.

When data is no longer required, it is deleted or anonymised in a secure manner. Anonymised, aggregated data — which cannot be linked back to any individual — may be retained indefinitely for platform analytics and improvement purposes.

8 Your Privacy Rights

As a registered player on 8h6, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a clear description of your request.

We will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request, to ensure the security of your account data.

Please note that certain data — such as transaction records tied to an active investigation or legal hold — may not be immediately deletable, and we will explain the basis for any delay in processing your request.

9 Cookies and Session Data

The 8h6 platform uses cookies and similar technologies to support core platform functionality, maintain your login session, and understand how players interact with the site. Cookies are small data files stored on your device by your browser.

• Session cookies: These keep you logged in during your current visit. They expire when you close your browser or after a defined period of inactivity.
• Security cookies: Used to detect and prevent fraudulent activity and protect the integrity of your login session.
• Preference cookies: Store your language and display preferences so they are remembered on your next visit.
• Analytics data: Aggregated and anonymised data about how features are used helps us identify issues and improve the platform experience over time.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how some parts of the platform function, particularly login and session management features.

10 Minors and Age Restriction

8h6 is an adult gaming platform strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under 21. If we discover that a player has provided false age information to register, the account will be closed and any data associated with it handled in accordance with this policy and our Terms and Conditions.

If you believe a minor has registered on 8h6, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

8h6 may update this Privacy Policy from time to time to reflect changes in how the platform operates or to clarify our data practices. When material changes are made, the "Last updated" date at the top of this page will be revised.

Continued use of the 8h6 platform after a policy update is posted constitutes your acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and contact support to request account closure.

12 Contact Us About Privacy

If you have any questions, concerns, or requests relating to your personal data and how 8h6 handles it, reach out to our support team:

For related policies, you can also review our Terms and Conditions and Responsible Gaming page. Common account questions are covered in our FAQ.